Understands the importance of speed of service and resolve bottlenecks in work flow.

Manage open complaints to ensure follow up process is documented in the Tell Us About Us (TUAU) database.

Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan.

Establish standards for the management team and crew to handle customer concerns.

Ensure that Fan service in all areas meets or exceeds company standards.

Develop and implement strategies to increase average meal checks and frequency of Fan visits.

Prepare financial and sales forecasts and budgets, review financial reports regularly for variances, establish and monitor financial controls. Manage restaurant profit & loss to optimize sales and profit, analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, and ensuring that cash control/security procedures are followed.Develop the restaurant’s business plan by working with the owner and ADQ Business Consultants, field staff or territory operator.Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each shift up for success.Ensure that every member of management and crew is trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price.To set high standards and create a great environment for the team to work. To ensure restaurant is operated within guidelines established by owner and franchisor. To oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. To create positive memories for all who touch DQ and OJ.

“The Orange Julius concept has stood for premium blended fruit beverages for more than 70 years, so the time is right.Reports to: Independent Owner or Owner’s Appointee “Consumers have told us they are looking for a premium-branded fruit smoothie and beverage option in the sea of low-quality smoothies available today,” says Westrum when asked why the DQ system was introducing Orange Julius beverages. acquired the Orange Julius concept, famous for its frothy fruit blended beverages, in 1987, but the highly popular brand has been around for more than 85 years. “There is no substitute for the irresistible and inexplicable taste found in Orange Julius drinks.” 'Adding Orange Julius Premium Fruit Smoothies and Julius Originals to all Dairy Queen locations fits with our strategy to keep our menu fresh and enhances not only our beverage offerings and menu appeal, but also our competitive advantage,' Westrum adds. Flavors for both Julius Originals and premium Fruit Smoothies include Orange, Strawberry, Strawberry Banana, Tripleberry, and Mango Pineapple. The refreshing, frothy, real-fruit Julius Originals are also blended fresh. The Orange Julius Premium Fruit Smoothies are made with real fruit and low-fat yogurt and are blended fresh for customers upon ordering. “Just like there is only one DQ brand, there is only one Orange Julius brand.”Ĭustomers will have a choice between Orange Julius Premium Fruit Smoothies and Julius Originals. “We are looking to shake up not only the $3 billion smoothie category in the U.S., but also our competition,” Westrum says. and Canada, most of which are mall locations, carry Orange Julius beverages.

Currently, more than 800 DQ Orange Julius stores in the U.S. Orange JuliusPremium Fruit Smoothies and Julius Originals will be rolled out to more than 4,000 Dairy Queen locations in the U.S. “This is a perfect addition to our menu for customers who want a healthier, quick snack or a treat at any time of the day.” “With an assortment of fruit choices, variety, and convenience we will offer in this beverage category, it will be like having a smoothie shop within a DQ restaurant,” says Barry Westrum, executive vice president of marketing for American Dairy Queen Corporation. In a merger of two iconic brands, the Dairy Queen system is rolling out Orange JuliusPremium Fresh Fruit Smoothies and Julius Originals to all DQ locations in the United States and Canada.

Orange julius dairy queen